StockSpringsCatalog.com Terms and Conditions

California residents add 8.75% or appropriate tax for your district. Subject to change without notice.

• Important Notice

  Adjustments of pricing in raw materials, plating, etc. require that all prices are SUBJECT TO CHANGE WITHOUT NOTICE.

  We hold the right to accept or reject orders.

• Shortages

  All StockSpringsCatalog.com orders are subject to review. If there are any price or quantity changes necessary to your order, you will be notified by the Acxess Spring team within 48 hours. Any shortages must be reported within 15 days, as is stated on invoice. We reserve the right to ship 10% over or under the total amount of pieces ordered on all custom spring shipments.

• Credit Application

  All first orders are charged by credit card (NO EXCEPTIONS). If customers wish to establish a net-30-day account, it must be upon the second order. Customers must request a credit application from Acxess Spring and get approval from Acxess Spring. Additionally, a valid credit card will be kept on file. In case an invoice is 30 days past-due, the credit card on file will be charged.

• Minimum Order

  To help cover processing costs, a $15 handling fee applies to orders under $25.

• Return Policy

  Returns will not be accepted after 30 days from the delivery date. Credit will not be issued for merchandise that was shipped correctly and returned without prior written Return Materials Authorization and a valid Return Materials Authorization number. The RMA number issued will be referenced in all material dispositions, including the issue of credit.

  Custom-made springs are non-returnable under any circumstances. All returns of stock springs are subject to a 20% restocking fee. Customers are responsible for all prepaid transportation charges unless the return is due to an error on Acxess Spring’s part, in which case we will cover the return shipping costs. We are not liable for any parts that have been plated, coated, or otherwise modified by the customer without prior written consent.

  Additionally, phone orders automatically accept dimensions, tolerances, terms and conditions.

• Packaging

  Springs are bulk packed. Due to physical dimensions, tangling may take place during transportation on wire diameters under 0.035" (0.889 mm). Please let us know if you would like to have special packaging. Special packaging requirements will be subject to additional handling charges. Charges for certifications may apply.

• Shipments

  All merchandise is F.O.B. our plant, 2225 E. Cooley Dr, Colton, CA. 92324 Your order will be shipped via UPS when applicable. Outside the UPS zones, shipping will be made freight collect according to our best judgement unless specific instructions accompany order.